Privacy and Policy

When you book trekking or adventure packages with us, we may collect:

• Identification details: Full name, date of birth, passport/ID number, nationality

• Contact information: Email, phone number, emergency contacts

• Health and fitness info: Medical history, allergies, medications, fitness level, previous trekking experience

• Payment details: Bank info, credit/debit card data, or online payment records

This information is collected solely to ensure a safe, legal, and well-managed trekking experience.

Your data is used to:

• Process bookings and reservations

• Arrange permits, TIMS cards, and park entry

• Assign guides, porters, and accommodations

• Ensure safety through health and fitness assessment

• Communicate updates, weather alerts, or emergency instructions

• Provide customized itineraries and travel services

• Personal data is securely stored in encrypted databases or protected files

• Only authorized personnel (guides, booking staff, and support) have access

• We follow industry-standard practices to prevent unauthorized access, loss, or misuse

Personal details may be shared only with relevant authorities or service providers:

• National park offices for permits

• Airlines for domestic flights

• Local guides, porters, or trekking agencies

• Medical personnel in emergencies

We do not sell or rent your information to third parties.

• By booking with us, you consent to the collection, storage, and use of your information as described.

• You also acknowledge the inherent risks of trekking, including altitude sickness, sudden weather changes, and physical exertion.

• Trekkers must inform us of pre-existing conditions or special requirements.

• Guides are trained in first aid, but trekkers are responsible for their personal safety.

• We recommend personal travel and health insurance covering high-altitude trekking and evacuation.

• You may request access, correction, or deletion of your personal data at any time.

• Consent can be withdrawn, though it may affect participation in trekking activities.

• This policy may be updated periodically to meet legal requirements or improve service.

Significant updates will be communicated via website, email, or official channels