Terms and Condition

All bookings must be made through our official website, email, or authorized agents.

A booking is confirmed only after full payment or the agreed deposit is received.

We reserve the right to decline or cancel a booking due to safety concerns, incomplete information, or failure to meet health requirements.

Payment methods include bank transfer, credit/debit card, or online payment portals.

Cancellation by the client must be informed in writing. Refunds are subject to the following:

• More than 30 days before trek: Full refund minus bank charges

• 15–30 days before trek: 50% refund

• Less than 15 days: No refund

We reserve the right to cancel a trek due to weather, natural disasters, political instability, or other unforeseen circumstances. In such cases, a full or partial refund will be provided depending on incurred costs.

Trekkers are responsible for carrying a valid passport, visas, and required permits (TIMS, national park permits, etc.).

Our company can assist with permits and documentation but is not responsible for delays or rejections by authorities.

Trekkers must disclose any pre-existing medical conditions, allergies, or medications.

High-altitude trekking involves risks such as altitude sickness, accidents, or extreme weather. Clients participate at their own risk.

We strongly recommend personal travel insurance covering high-altitude trekking, medical evacuation, and accidents.

Follow the instructions of guides, porters, and staff at all times.

Respect local customs, culture, and environmental regulations.

Avoid actions that may endanger themselves or others during the trek.

Provide experienced guides and porters for the trek.

Arrange accommodations, meals, and transportation as per the itinerary.

Ensure safety measures, communication equipment, and first-aid availability during the trek.

The company is not liable for injuries, illnesses, or accidents occurring during trekking, flights, or other activities, unless caused by proven negligence of staff.

Personal belongings, luggage, and equipment are the responsibility of the trekker.

The company is not liable for any delay, cancellation, or changes caused by natural disasters, political unrest, strikes, extreme weather, or other events beyond our control.

Photos or videos taken during treks may be used by the company for promotional purposes.

If a client does not wish their image to be used, they must notify the company in writing

Any disputes arising from bookings or trekking services will be resolved through mutual discussion.

If unresolved, disputes are subject to the jurisdiction of Nepalese courts.

We reserve the right to modify the terms and conditions at any time.

Updated terms will be communicated via our website or email to clients.