Terms and Condition

• All bookings must be made through our official website, email, or authorized agents.

• A booking is confirmed only after full payment or the agreed deposit is received.

• We reserve the right to decline or cancel a booking due to safety concerns, incomplete information, or failure to meet health requirements.

Payment methods include bank transfer, credit/debit card, or online portals.
Cancellation by the client must be informed in writing. Refunds are:

• More than 30 days before trek: Full refund minus bank charges

• 15–30 days before trek: 50% refund

• Less than 15 days: No refund

We reserve the right to cancel a trek due to weather, natural disasters, political instability, or unforeseen circumstances. In such cases, a full or partial refund will be provided depending on incurred costs.

• Trekkers are responsible for carrying a valid passport, visas, and required permits (TIMS, national park permits, etc.).

• Our company can assist with permits but is not responsible for delays or rejections by authorities.

• Trekkers must disclose any pre-existing medical conditions, allergies, or medications.

• High-altitude trekking involves risks such as altitude sickness, accidents, or extreme weather. Clients participate at their own risk.

• We strongly recommend personal travel insurance covering high-altitude trekking, medical evacuation, and accidents.

• Follow instructions of guides, porters, and staff at all times

• Respect local customs, culture, and environmental regulations

• Avoid actions that may endanger themselves or others during the trek

• Provide experienced guides and porters

• Arrange accommodations, meals, and transportation as per itinerary

• Ensure safety measures, communication equipment, and first-aid availability

• The company is not liable for injuries, illnesses, or accidents unless caused by proven negligence of staff.

• Personal belongings, luggage, and equipment are the responsibility of the trekker.

• The company is not liable for delays, cancellations, or changes caused by natural disasters, political unrest, strikes, extreme weather, or events beyond our control.

• Photos or videos taken during treks may be used by the company for promotional purposes.

• Clients may notify the company in writing if they do not wish their images to be used.

• Disputes arising from bookings or trekking services will be resolved through mutual discussion.

• If unresolved, disputes are subject to the jurisdiction of Nepalese courts.

• Terms may be updated periodically; changes will be posted on our website or emailed to clients.

• Peaceful Himalayan may revise terms anytime, with updates shared via website or email.